Privacy Policy


Who We Are

Fresh View Strategies is a strategic advisory firm based in London, focused on sustainable growth, innovation, and eco-friendly practices. Our website URL is www.freshviewstrategies.com. You can contact us for privacy-specific concerns at info@freshviewstrategies.com.

Our office:
• Fresh View Strategies Ltd
• Registered Address: 28 Belsize Square, London
• Company Registration Number: 15535690


What Personal Data We Collect and Why We Collect It

We collect the following types of personal data to better serve our clients and optimise their experience on our website:
• Contact Information: Name, email address, phone number, and other contact details provided through forms.
• Transactional Data: Purchase history, billing information, and payment details if services are purchased.
• Technical Data: IP address, browser type, and cookies for site functionality, analytics, and personalisation.
• Environmental Preferences: We may collect information on user preferences for eco-friendly services as part of our commitment to sustainability.
We collect this information based on active user consent or legitimate interests, primarily to provide requested services, improve our offerings, and comply with regulatory requirements.

Comments

If comments are enabled, we collect data shown in the comment form, including the visitor’s IP address and browser user agent string, for spam detection purposes.

Media

For users able to upload media files, please avoid uploading images with embedded location data (EXIF GPS). All uploaded files are generally accessible to the public.


Contact Forms
Data submitted through contact forms is retained for up to six months for customer service purposes and will not be used for marketing unless explicit consent is given.


Cookies
Our website uses cookies to enhance the user experience. This includes:
• Session Cookies for smooth navigation.
• Analytics Cookies to monitor and improve site performance.
• Third-party Cookies for social media and embedding content.
For detailed cookie information, please refer to our Cookie Policy.

Analytics

We use Google Analytics, which collects anonymous data to improve site performance. Users can opt out of analytics tracking.
Who We Share Your Data With
Data may be shared with third-party providers, including:
• Hosting Services: Securely storing data to ensure site uptime.
• Payment Processors: For handling financial transactions.
• Analytics Providers: Collecting and analysing visitor data for performance insights.
All third-party providers comply with applicable data protection regulations, and their privacy policies can be found on their respective websites.

How Long We Retain Your Data

• Contact Form Entries: Retained for six months.
• Analytics Records: Retained for up to one year.
• Transactional Data: Retained for up to ten years for financial and legal compliance.

What Rights You Have Over Your Data

You have the right to:
• Access, correct, or delete your personal data.
• Withdraw consent for data processing.
• Request data portability or restriction of processing.
To exercise your rights, please contact info@freshviewstrategies.com.

Where Your Data is Sent

Data may be transferred outside the European Union. We ensure these transfers comply with European data protection standards through measures such as contractual clauses or binding corporate rules.

Contact Information

For privacy-related concerns:
• Email: info@freshviewstrategies.com

Additional Information:
How We Protect Your Data
We prioritise eco-friendly practices in data protection. Measures include encryption, two-factor authentication, and regular staff training on data security and privacy. Additionally, our servers are hosted in facilities powered by renewable energy where possible.
Data Breach Procedures
In the event of a data breach, we follow an internal protocol to report, contain, and mitigate any risk. We notify affected users as required by law.
Third-party Data
Occasionally, we may receive data from third parties such as advertisers. Any such data will be managed according to our privacy and sustainability standards.
Automated Decision Making and Profiling
We do not perform automated decision-making or profiling with user data.
Industry Regulatory Disclosure Requirements
We comply with relevant industry regulations and privacy laws as part of our commitment to sustainable business practices.